FAQ - Frequently Asked Questions

What is Livendi?

Livendi is a sustainable fashion brand with unique prints designed for babies, parents and adults. Our collections tell stories and rely on environmentally friendly materials and fair production conditions.

Where is your clothing produced?

Our clothing is produced under fair and sustainable conditions. We work with carefully selected partners who use environmentally friendly materials and pay attention to high working standards.

What materials do you use?

We attach great importance to sustainability. That's why our products are made from high-quality, environmentally friendly materials such as organic cotton and recycled fabrics. Our textiles are designed to be durable and comfortable.

How does the clothing fit?

Our clothing is true to size. However, for orders to the USA we recommend ordering one size larger due to size tolerances.

How do I care for my Livendi clothing?

To ensure that you can enjoy your Livendi clothing for a long time, we recommend that you follow the care instructions on the label. In general, you should wash all products at low temperatures and avoid tumble drying to extend the life of the prints and materials.

How long does shipping take?

Our delivery times are usually 5-10 working days. Since we manufacture each product individually to order, delivery times may be slightly longer. However, we will do everything we can to get your order to you as quickly as possible.

Where do you deliver?

We ship worldwide! No matter where you are, we will bring your Livendi clothing directly to you.

Can I return my order?

Yes, you can return or exchange your order within 14 days of receipt, provided the items are unworn and unwashed. Please note that print-on-demand products cannot be exchanged.

How does the return process work?

If you would like to return a product, please contact us via our customer service. We will provide you with all the necessary information and guide you through the return process.

How can I contact customer service?

You can contact us at any time by email or using the contact form on our website. Our customer service will respond as quickly as possible and will be happy to help you.

Which payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express) and PayPal. Your payment information is safe with us and is processed using encryption.

How does Livendi remain sustainable?

Sustainability is at the core of our brand. We use environmentally friendly materials, reduce waste through individual production and work with manufacturers who guarantee fair working conditions. Our goal is to create fashion that is good for you and for the environment.